Access supply chain, logistics, and IT ops

Equipping and supporting a distributed workforce places serious strains on the internal supply chains of enterprise organizations. Most IT teams historically operated out of office buildings that are far from ideal as logistics hubs for remote and hybrid employees. In many cases, those IT teams are now working remotely themselves, making travel to the office a barrier to efficiency. Many organizations end up utilizing IT employees’ homes as logistics depots, a move that is not only unpopular and inefficient, but is also a security liability.

Firstbase acts as your equipment operations hub, with distributed facilities and operations teams that deliver procurement, logistics, and end user computing services. You can manage the whole process via the Firstbase app.

Scale your workforce without constraints

Firstbase has built a global, enterprise-scale physical operations engine that relieves your business of the need to build and maintain a costly, dedicated set of infrastructure and people capacity to serve a distributed employee base. With Firstbase, you can future-proof your business, no matter how it grows or changes.

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Scale your workforce without constraints

Access supply chain, logistics, and IT ops

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Global facilities

Firstbase physical operations are anchored by global warehouses that enable our logistics and IT operations teams to manage customer equipment lifecycles at scale.
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Our facilities mean you can hold a live inventory of both new and redeployable devices, including returned and repaired equipment.

We can even receive your legacy devices from before you adopt Firstbase.

IT operations

Firstbase offloads end user computing tasks from your IT team so they can focus on higher-value initiatives. We securely store and manage your inventory in our warehouses so you can get devices to users fast.

We handle everything including: MDM device integration; device grading, testing, and repairs; and NIST-compliant secure data destruction upon retirement.

Powerful procurement

Procurement and vendor management is costly and time-consuming, especially for time-sensitive and productivity-impacting IT equipment. Firstbase consolidates these functions under one roof so that you can achieve the business outcomes you need while achieving much higher efficiency.

Logistics

With remote and flexible work, every leg of transportation represents a significant barrier to achieving strong employee experience, productivity, IT asset management, sustainable reuse, and data security. Firstbase takes care of all logistics for the entire equipment lifecycle while maintaining a clear chain of custody.

"Firstbase has provided employees with a sense of trust that they will be able to recieve their new devices in a timely fashion. It also is extremely helpful with retrieving devices from exiting employees who are remote."

Kofi Friar

Senior Technology Manager,
Code Academy

Access supply chain, logistics, and IT ops

Physical Operations

Scale your workforce without constraints

Physical Operations